Delivery Information

UK mainland delivery with Standard, Next Day, Day Specific, and Saturday options

🚚 Free standard delivery on all UK mainland orders of  £499 or more

Delivery rates

Products are grouped into four size categories based on their packaged weight and dimensions. Your correct delivery band is calculated automatically at checkout.

Category
Small
Standard£2.94
Next Day£6.95
Day Specific£7.94
Pre 12pm—
Saturday£19.94
Category
Medium
Standard£6.95
Next Day£9.95
Day Specific£14.94
Pre 12pm—
Saturday£24.95
Category
Large
Standard£12.95
Next Day£16.95
Day Specific£19.95
Pre 12pm—
Saturday£29.95
Category
Pallet
Standard£24.95
Next Day£39.95
Day Specific£44.95
Pre 12pm£49.95
Saturday£59.95

Delivery timescales

  • Standard 3–5 working days from dispatchThe most economical option, delivered by our standard carrier network.
  • Next Day Next working day when ordered before 1pmOrders placed after 1pm, or on weekends and bank holidays, dispatch the next working day.
  • Day Specific Choose your preferred delivery date at checkoutSubject to availability. Select the date that suits you.
  • Pre 12pm Pallet items only — delivered before noon on your chosen dayIdeal for site deliveries or when you need to confirm a time window.
  • Saturday Weekend delivery to most UK mainland postcodesConfirm availability at checkout. Not available in all areas.

All timescales run from the point of dispatch, not the point of order. During peak periods or due to carrier delays outside our control, delivery may occasionally take longer.

Pallet deliveries

Large and heavy items — including baths, shower enclosures, vanity units, boilers, cylinders, and bathroom furniture — are delivered by specialist pallet carrier. Pallet deliveries are made to the kerbside of your property. The driver is not obligated to bring goods inside or upstairs.

Please ensure someone is available to accept pallet deliveries — they cannot be left without a signature. If you need goods brought inside or to a specific floor, contact us before ordering and we will advise whether this can be arranged.

Multi-item orders

If your order contains items across different size categories, the delivery charge applied will be for the largest category in your basket. You will not be charged multiple delivery rates on a single order.

Where we deliver

We deliver to all UK mainland addresses as standard. For delivery to the Scottish Highlands and Islands, Northern Ireland, the Isle of Man, or the Channel Islands, please contact us before ordering — surcharges and extended lead times may apply. We do not currently ship outside the United Kingdom.

Tracking your order

Once your order has been dispatched, you will receive a dispatch confirmation email with your tracking number and a link to the carrier’s tracking portal. You can also track your order at any time via the Track Your Order page.

If something goes wrong

If your order arrives damaged, incomplete, or not as ordered, contact us within 48 hours of delivery at sales@ricoplumbing.co.uk with your order number and photographs. We will arrange a replacement, repair, or refund as appropriate. Please do not refuse delivery unless the packaging is severely damaged — accepting and then reporting gives us more options to resolve things quickly.

Questions about delivery?

We are happy to help before you order.

Last updated: July 2026